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Continental Aftermarket & Services

Data Protection

Data Protection

Continental AG processes your data in the context of your use of this website in compliance with the applicable legal regulations.

General

Personal data entered by you is collected, processed and used by Continental AG for the purpose of the event-driven contact with you. Insofar as this is necessary for the execution of the contract, the data may be passed on to the companies affiliated with Continental AG pursuant to sections 15 et seqq. of the German Stock Corporation Act as stipulated in the Binding Corporate Rules (PDF, 262.5 KB) of Continental.
If permitted and/or prescribed by law, the data may be evaluated for reporting purposes (e.g., statistics).
Your data will be collected, processed and used solely in compliance with the applicable data protection regulations (e.g., your consent).
In ensuring the provision of technical support, we transmit data to our service providers:

- Materna GmbH, Voßkuhle 47, 44141 Dortmund, Germany

- ]init[ Aktiengesellschaft für digitale Kommunikation, Köpenicker Straße 9, 10997 Berlin, Germany.

- Serviceplan Köln GmbH & Co. KG, Haus der Kommunikation, Von-Werth-Straße 6, 50670 Köln, Germany

The service providers collect and process your personal data on our behalf insofar as this is necessary to execute the contract. In accordance with the statutory provisions, all your data is treated as strictly confidential.

Collection and processing of data

Continental AG only stores personal data relating to users of its websites if consent for this has been given. The only data that is stored relates to the date and time of the visit, the pages visited, cursor use on the website, the page functions used, and the website from which the user accessed Continental's websites. The IP address is transmitted anonymously and is only used to assign a geographical location at the city level. Continental AG uses this information to measure website activity, to produce statistics, and to improve the services and information provided via the websites. 

Personal user data is solely used to process inquiries within the context of the consent granted or in compliance with applicable data protection regulations. Based on legal requirements, Continental AG has enforced global, uniform, and internal Data Protection Rules (Binding Corporate Rules (PDF, 262.5 KB) ) regulating the protection of your personal data.

Continental AG stores data entered into the contact form – such as name, company, email, address, and telephone – for the purpose of communicating personally with you. The data is stored and processed solely for the purpose of answering your inquiry or for contacting you. Your data is erased once processing of your inquiry/concern has concluded, provided that this erasure does not conflict with any statutory duties to retain records.

The data subject’s rights

Please note that, as a data subject, pursuant to the EU General Data Protection Regulation (EU GDPR), you have the following rights in connection with the processing of your personal data:

  • Information rights under Article 13 and Article 14 EU GDPR
  • Right of access under Article 15 EU GDPR
  • Right to rectification under Article 16 EU GDPR
  • Right to erasure under Article 17 EU GDPR
  • Right to restriction of processing under Article 18 EU GDPR
  • Right to data portability under 20 EU GDPR

If you have questions about this, please contact our data protection supervisor by e-mail at: rick.ledsinger@conti-na.com.

In accordance with Article 7 (3) EU GDPR, you have the right to withdraw your consent to the collection, processing/storage and use of your personal data at any time. Consent must be withdrawn by writing to rick.ledsinger@conti-na.com.

You can also contact the appropriate data protection authorities, if available.

Protection of stored data

Our company and service providers Materna GmbH, ]init[ Aktiengesellschaft für digitale Kommunikation, Serviceplan Köln GmbH & Co. KG use technical and organizational security measures to protect the personal data provided by you from manipulation, loss, destruction or from being accessed by unauthorized persons. The security measures are continually improved and adapted in accordance with the latest technology. Data provided that is unencrypted could potentially be viewed by third parties. For this reason, we would like to point out that, with regard to data transmission over the Internet (e.g., by e-mail), secure transfer cannot be guaranteed. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL). If you access pages and files and are then asked to enter personal data, please note that the transmission of such data via the Internet may not be secure and that there is a risk that it may be viewed and manipulated by unauthorized persons.

Cookies

When you visit our website, information can be stored on your computer in the form of “cookies.” Such cookies are used solely to ensure operation of the websites. Other cookies (e.g. relating to website use) are only created based on your consent (see cookie policy). You can also choose not to accept cookies in your browser settings. Please note, however, that you may not be able to fully use several functions of this website if you do so. 

Webtrends Infinity & Oracle Infinity

This website uses Webtrends, a web analysis tool from Webtrends Inc. (“Webtrends”) and Oracle Infinity („Oracle Infinity"). Webtrends and Oracle Infinity uses a cookie on our site that is only created based on your consent.
The only data that is then stored relates to the date and time of the visit, the pages visited, cursor use on the website, the page functions used, and the website from which you accessed Continental’s websites. Your IP address is transmitted anonymously and is only used to assign a geographical location at the city level. It is thus not possible to determine the identity of an individual website visitor at any time.

Sharing on social networks 

If you use the "Share" function on our website, no personal data is transferred to the respective social media service. If you use your own profile to share our website content, we do not have any bearing on the content and scope of the data collected by these networks. The terms of use and privacy policies of the respective social network apply in this respect.

Use of iFraming

We embed videos via iFraming on our website. External content from third-party websites can be embedded and displayed in defined areas on our website via iFraming.

 Videos from the following third-party website are embedded on our website:

YouTube
This website from which videos are embedded via iFraming is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

By clicking on the videos it will be marked by the YouTube logo. You can find YouTube’s Data Protection Notice here.

If you visit one of our websites with embedded videos, the Internet Explorer will not automatically establish a link to the server on the appropriate network. By clicking on the embedded Video you give your consent to communication with the aforementioned website and the placing of cookies by this website. By clicking on the embedded video the information that you visited our website will be automatically be forwarded to the aforementioned website operator and cookies will be placed by the aforementioned website.

If you are logged into the aforementioned website visiting our website, the data transmitted will be associated with your user account. If you wish to prevent a network from linking information with your user account in this manner, please log out from the respective network before clicking on the respective video.

Even if you are not registered as a member of the aforementioned website, or you are currently not logged in your data may be stored by the operator of the aforementioned website after you click on the respective video. We have no influence on the placement of third-party cookies and over the scope and content of the data collected by the aforementioned website or on how that data is used. For more information, please read the privacy policies of the aforementioned website.

 

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