DATA PROTECTION NOTICE

Continental Aftermarket & Services GmbH processes your data in the context of communication about new products, promotions, campaigns and surveys, as well as events, invitations to our networking events and free webinars in compliance with the applicable legal regulations.

1. General
Personal data entered by you is collected, processed and used by Continental Aftermarket & Services GmbH for the purpose context of communication about new products, promotions, campaigns and surveys, as well as events, invitations to our networking events and free webinars. Insofar as this is necessary for the execution of the contract, the data may be passed on to the companies affiliated with Continental Aftermarket & Services GmbH pursuant to sections 15 et seqq. of the German Stock Corporation Act as stipulated in the Binding Corporate Rules of Continental.
If permitted and/or prescribed by law, the data may be evaluated for reporting purposes (e.g., statistics).
Your data will be collected, processed and used solely in compliance with the applicable data protection regulations (e.g., your consent).
In ensuring the provision of surveys, we transmit data to our service provider, SKOPOS Institut für Markt- und Kommunikationsforschung GmbH & Co. KG, Hans-Böckler-Straße 163, 50354 Hürth, Germany. SKOPOS collects and processes your personal data on our behalf insofar as this is necessary to execute the contract (on the basis of a Data Processing Agreement or, if SKOPOS is based outside the EU, on the basis of the EU standard contractual clauses).

In accordance with the statutory provisions, all your data is treated as strictly confidential.

2. Collection and processing of data

Continental Aftermarket & Services GmbH only stores personal data relating to users of its websites/tools/services and online surveys if consent for this has been provided. The only data that is stored relates to the date and time of the visit, the pages visited, cursor use on the website, the page functions used, and the website from which the user accessed Continental’s websites. The IP address is transmitted anonymously and is only used to assign a geographical location at the city level. Continental Aftermarket & Services GmbH uses this information to measure website activity, to produce statistics, and to improve the services and information provided via the websites.

Personal user data is solely used to process inquiries within the context of the consent granted or in compliance with applicable data protection regulations. Based on legal requirements, Continental has enforced global, uniform and internal Data Protection Rules (Binding Corporate Rules) regulating the protection of your personal data.

Continental Aftermarket & Services GmbH stores data entered into websites/tools/services and online surveys and/or data provided for the process such as name, company, e-mail, address and telephone only for the purpose of communicating personally with you. The data is stored and/or used solely for the purpose of processing your inquiry/concern/participation in the competition. Your data is erased once processing of your inquiry/concern has concluded, provided that this erasure does not conflict with any statutory duties to retain records.

3. The data subject’s rights

3.1 Please note that, as a data subject, pursuant to the EU General Data Protection Regulation (EU GDPR), you have the following rights in connection with the processing of your personal data: 

Information rights under Article 13 and Article 14 EU GDPR

Right of access under Article 15 EU GDPR
Right to rectification under Article 16 EU GDPR
Right to erasure under Article 17 EU GDPR
Right to restriction of processing under Article 18 EU GDPR
Right to data portability under 20 EU GDPR

If you have questions about this, please contact our data protection supervisor by e-mail at: AU_H8_SM_data.protection@continental.com.

3.2 In accordance with Article 7 (3) EU GDPR, you have the right to withdraw your consent to the collection, processing/storage and use of your personal data at any time. Consent must be withdrawn by writing to Continental Aftermarket & Services GmbH, Sodener Str. 9, 65824 Schwalbach, Germany or by sending an e‑mail to info@continental-aftermarket.com.

3.3 You can always contact our data protection officers in writing (including by e-mail) with questions or complaints. E-mail: protection@continental.com. You can also contact the appropriate data protection authorities, if available.

4. Protection of stored data

Our company and our service provider SKOPOS use technical and organizational security measures to protect the personal data provided by you from manipulation, loss, destruction or from being accessed by unauthorized persons. The security measures are continually improved and adapted in accordance with the latest technology. Data provided that is unencrypted could potentially be viewed by third parties. For this reason, we would like to point out that, with regard to data transmission over the Internet (e.g., by e-mail), secure transfer cannot be guaranteed. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL). If you access pages and files and are then asked to enter personal data, please note that the transmission of such data via the Internet may not be secure and that there is a risk that it may be viewed and manipulated by unauthorized persons.